Privacy Policy

Belmar Wood Plumbing (“Belmar Wood Plumbing,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit lakewoodcoemergencyplumber.com, call us, email us, submit a website form, request plumbing services, or otherwise communicate with us.

By using our website or providing information to us, you agree to the practices described in this Privacy Policy. This policy should be read together with our Terms & Conditions and Disclaimer.

Information We Collect

We may collect information you voluntarily provide, information collected automatically when you use our website, and information generated during a service request or appointment. The types of information collected may depend on whether you are contacting us about plumbing services, requesting emergency assistance, submitting a form, or communicating with our team.

Information You Provide

Depending on how you contact us, we may collect:

• Name, phone number, email address, and preferred contact method
• Street address, city, ZIP code, and property-access information
• Details about your plumbing issue, requested service, equipment, photos, and messages
• Appointment preferences, emergency-service information, and communication history
• Billing, payment, invoice, and transaction information when services are authorized
• Information provided through reviews, surveys, promotions, or customer-support communications

Please do not send sensitive personal information through general website forms or email unless we specifically ask for it and provide a secure method for doing so.

Information Collected Automatically

When you visit our website, we or service providers may automatically collect limited technical and usage information, such as:

• IP address and approximate geographic location
• Device type, browser type, operating system, and language settings
• Pages viewed, links selected, referring pages, and time spent on the website
• Date and time of visits, cookie identifiers, and similar online identifiers
• Website performance, security, and error-related information

This data helps us maintain, secure, understand, and improve the website and its marketing performance.

Cookies and Similar Technologies

Our website may use cookies, pixels, tags, scripts, analytics tools, or similar technologies. These technologies may help the website function properly, remember preferences, measure traffic, understand visitor activity, detect technical problems, and assess advertising effectiveness.

You can usually adjust your browser settings to block, limit, or delete cookies. Please note that disabling cookies may affect certain website features or your browsing experience.

Where required by law, we will provide appropriate notice or seek consent before using non-essential cookies or similar technologies.

How We Use Information

We may use personal information to:

• Respond to service requests, estimate requests, questions, and customer-support inquiries
• Schedule, confirm, dispatch, and perform plumbing services
• Communicate about appointments, technician arrival windows, repairs, invoices, payments, warranties, and follow-up service
• Process authorized transactions and maintain business records
• Provide emergency-service communications when applicable
• Improve our website, customer experience, services, operations, and marketing
• Send promotional communications, service reminders, discounts, or updates when permitted by law
• Protect our customers, personnel, property, systems, and legal rights
• Detect, investigate, and prevent fraud, abuse, security incidents, and unlawful activity
• Comply with applicable laws, regulations, court orders, insurance requirements, and lawful government requests

How We Share Information

Belmar Wood Plumbing does not sell personal information for money. We may share information when reasonably necessary for our business operations, service delivery, legal obligations, or protection of rights.

We may share personal information with:

• Employees, technicians, dispatchers, and authorized contractors involved in providing requested services
• Payment processors, scheduling platforms, website hosts, email providers, customer-management systems, and other service providers that support our operations
• Manufacturers, suppliers, warranty administrators, financing providers, inspectors, utilities, or permit-related parties when needed for a customer-approved project
• Insurance providers, professional advisers, law enforcement, regulators, courts, or government agencies when legally required or necessary to protect rights, safety, property, or legal interests
• A successor organization in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction

Service providers are permitted to use personal information only as needed to provide services to us or as otherwise permitted by law.

Text Messages, Calls, and Email

If you provide a phone number or email address, you may receive communications related to your inquiry, appointment, service, estimate, billing, warranty, customer support, or follow-up.

With consent where required, we may also send marketing messages by text message, phone, or email. Message and data rates may apply to text messages. You may opt out of promotional texts by replying STOP to a message, opt out of promotional emails by using the unsubscribe link when available, or contact us directly.

Opting out of promotional messages does not prevent us from sending non-marketing communications necessary to provide requested services, complete a transaction, respond to a customer request, or comply with legal obligations.

Data Retention and Security

We retain personal information for as long as reasonably necessary to provide services, maintain business and tax records, resolve disputes, enforce agreements, comply with legal obligations, and protect our rights.

We use reasonable administrative, technical, and physical measures to protect information from unauthorized access, loss, misuse, alteration, or disclosure. However, no website, email system, or electronic transmission is completely secure. We cannot guarantee absolute security of information transmitted to or stored by us.

Your Privacy Choices

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we hold about you. You may also have the right to opt out of certain marketing communications or certain data-sharing activities.

To submit a privacy request, contact us using the information below. We may need to verify your identity before completing a request. We will respond in accordance with applicable law.

You may also:

• Decline to provide optional information, although some information is necessary to schedule or perform services
• Manage cookie preferences through your browser controls
• Opt out of promotional texts by replying STOP
• Opt out of promotional emails through the unsubscribe link or by contacting us

Colorado Privacy Notice

Colorado residents may have privacy rights under the Colorado Privacy Act, depending on the circumstances and applicability of the law. These rights may include the ability to request access, correction, deletion, or a portable copy of certain personal data, and to opt out of certain processing activities such as targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects.

Belmar Wood Plumbing does not sell personal information for monetary consideration. If we engage in activities that trigger an applicable opt-out right, we will provide the required notice and method for exercising that right.

If we deny a privacy request, you may appeal the decision by emailing us with the subject line “Privacy Request Appeal.” Please include enough information for us to identify your original request and explain why you believe the decision should be reconsidered.

Children’s Privacy

This website and our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and take appropriate action.

Third-Party Links

Our website may include links to third-party websites, tools, maps, payment services, review platforms, manufacturers, or other resources. This Privacy Policy does not apply to third-party websites or services. We encourage you to review the privacy policies of any third party before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal requirements. The revised policy will be posted on this page with an updated “Last Updated” date.

Your continued use of our website or services after a revised Privacy Policy is posted means you acknowledge the updated policy.

Contact Us

For privacy questions, requests, or concerns, contact Belmar Wood Plumbing through our Contact page, by phone, or by email: